• Acces denied (TBO Link or TBWeb Link)

    Error message When programming or reading a Thermo button, you can get such a message : For TBO Link Impossible d’ouvrir le fichier <C:\ProgramData\Proges-Plus\TBO_ Link\xxxx.xx> Détail de l’erreur système : Access denied For TBWeb Link Impossible d’ouvrir le fichier <C:\ProgramData\Proges-Plus\TBWeb_ Link\xxxx.xx> Détail de l’erreur système : Access denied Solution Ask…

  • Data reading service in Red

    Symptom The Thermoscan IP Data Reading Service indicator remains red Data is not being automatically returned Solutions Force the service to start If this is a new installation, it is likely that the Data Reading Service will not be started automatically. To do this, follow the instructions below: Close Thermoscan…

  • Installation of an Ethernet Sensor Net Connect

    If you use dynamic IP addresses and a DHCP server This is the most common case. You don’t have to set anything up. The Net Connect sensor will automatically take on an IP address and be recognized by Net Device Manager or ThermoscanIP To find the assigned address, use Microchip…

  • Requirements for ThermoscanIP

    The minimum requirements for the installation and use of Thermoscan IP are Windows 7 and higher 2 GB CPU 80 MB memory for the application 100 MB memory for approx. 1 year of data (depending on the number of sensors and measurement frequency) 1 USB port Internet connection for email…

  • How to change a sensor in Thermotrack Webserve

    To replace an existing sensor with another, follow these instructions Open the Net Device Manager software (or Sensor Net Connect software) Delete the existing sensor In the “Sensor Net Connect Sensors” or “FoxNet Sensors” section Locate the sensor by its serial number or by the name of the equipment it…

  • Automatic reports with Thermotrack Webserve

    Thermotrack Webserve offers you the possibility to create 2 types of reports that are sent periodically by email in PDF format to the persons you designate 1) Graphs and Alarms Report This report displays the graph of each equipment and the list of temperature excursions with eventual justifications. To create…

  • Requirements for Thermotrack PC

    To install and run Thermotrack PC, you need the following Physical machine (no virtual) Windows 7, 10 or 11 64-bit processor Internet connection to download the installer Administrator rights for the installation USB port to connect the Thermo Button reader Writing right for the users in the directory C:\ProgramData\Proges-Plus (If…

  • How to reset a Thermo Button

    Resetting a Thermo Button erases all data in memory. This can be useful in the event that incorrect calibration values were accidentally entered. To reset a Button, do the following: Plug the Thermo Button into the meter In the “Maintenance” menu select “Reset Button”. The temperature data and the data…

  • Starting with Pixie Truck

    Your Pixie Truck system is delivered pre-configured, ready to be installed. Simply follow the instructions below Important note: Each recorder is paired with its own GPS beacon. Please do not separate them and mix them with another beacon. Plug the GPS Tracker into your vehicle’s OBD socket Place the temperature…

  • Use Thermotrack Webserve without Net Device Manager software

    If you cannot use the Net Device Manager software, you can set up your Sensor Net Connect or FoxNet Controllers to send data directly to Thermotrack-Webserve without the need for the Net Device Manager software by using the HTTP POST function. This article explains how to do this and the…