• How do I reset the Solo or Cinco Button list?

      Message: You have a Solo version and your Thermo or Hygro Button no longer works. You’ve bought a new Button and the software won’t let you use it. You have a Cinco version and one of your Thermo or Hygro Buttons no longer works. You’ve bought a new Button…

  • How do I find my reader serial number?

    1) If you don’t have a license or are using a demo version Plug in your reader and open Thermotrack The serial number is displayed in the 2) If you already have a license Connect the USB drive to the PC Start Thermotrack PC. Go to Utilities –> Maintenance –>…

  • How do I mission a thermo Button?

    Preparing a mission consists in entering in the Button the parameters that will be used for the next recording. There are 3 ways of setting up a Button: Direct mission Mission relaunch Mission by profile Different Button models have different settings. That’s why you must first place the Button on…

  • How do I reset a FoxNet Controller?

    Resetting a FoxNet Controller restores its factory settings. To do this, follow the instructions below. Open the Controller Unplug the Ethernet socket, leave the power supply on Locate the 2 pins marked P3 on the board Using a paper clip, connect the 2 pins until the green LED on the…

  • Speaker mapping with Thermo Buttons

    The Mapping module enables you to check whether your equipment is stable and homogeneous, and to issue reports in compliance with ISO 60038-3-5, which define the criteria for testing the conformity of climatic chambers (warehouses, cold rooms, refrigerators, ovens, isothermal boxes, etc.). License The Mapping module requires the purchase of…

  • Download of a Thermo Button with Thermotrack Webserve

    Open TB Web Link software. Use the “Download” icon. Place the button on the reader. The graph is displayed automatically on Thermotrack Webserve. The mission is relaunched. The Button memory is cleared and ready for new logging.

  • Thermotrack Mobile, Synchronization Module

    The Synchronization Module allows you to import readings taken with a cell phone and the Thermotrack Mobile application. Licence The synchronization module is subject to the purchase of an additional license. Please contact your distributor to know the commercial conditions. The module is installed with your Thermotrack software. You just…

  • Expert Module 21 CFR part 11

    The Expert Module 21 CFR part 11 gives you the possibility to : Give a login and password to each user and give then specific rights. Generate an audit trial. Create non violable PDF / A reports. Licence The Expert is subject to the purchase of an additional license. Please…

  • How can I get my access code ?

    I need a licence code, or I have lost my access code. Thermotrack PC opens the demo version. Plug the blue USB adpater. Open Thermotrack PC. The following window will appear, showing the 16 digit serial number of the USB adapter (Ending by 81). Send this number by email to…