{"id":439,"date":"2021-10-22T10:19:06","date_gmt":"2021-10-22T08:19:06","guid":{"rendered":"https:\/\/support.plugandtrack.com\/?post_type=ht_kb&#038;p=439"},"modified":"2022-01-26T10:20:16","modified_gmt":"2022-01-26T09:20:16","slug":"message-pb-button-ds2422-no-button-when-missionning-or-reading","status":"publish","type":"ht_kb","link":"https:\/\/support.plugandtrack.com\/en\/thermotrack-pc-en\/troubleshooting\/message-pb-button-ds2422-no-button-when-missionning-or-reading\/","title":{"rendered":"Message &#8220;Pb Button&#8221; or &#8220;DS2422&#8221; or &#8220;No Button&#8221;"},"content":{"rendered":"<h2>Message<\/h2>\n<p>When missionning or reading a Button, the message &#8220;Pb Button&#8221; or &#8220;DS2422&#8221; or &#8220;No Button&#8221; is displayed.<\/p>\n<p><strong>There is a high probability that the button is defective. Possible reasons are :<\/strong><\/p>\n<ul>\n<li>No more lithium in the Button (no more battery).<\/li>\n<li>The button was exposed to a temperature outside its operating range (too high temperature).<\/li>\n<li>Water ingress the button (prolonged immersion and\/or immersion at high temperature).<\/li>\n<li>Big mechanical shock on the button<\/li>\n<\/ul>\n<h1>Solution<\/h1>\n<p>The button must be changed. The battery cannot be replaced. <strong>Contact your distributor or Plug and Track at <a href=\"mailto:thermotrack@proges.com\">thermotrack@proges.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Message When missionning or reading a Button, the message &#8220;Pb Button&#8221; or &#8220;DS2422&#8221; or &#8220;No Button&#8221; is displayed. There is a high probability that the button is defective. Possible reasons are : No more lithium in the Button (no more battery). The button was exposed to a temperature outside its&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[50],"ht-kb-tag":[70],"class_list":["post-439","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-troubleshooting","ht_kb_tag-pb-button-ds2422"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Message &quot;Pb Button&quot; or &quot;DS2422&quot; or &quot;No Button&quot; Support Plug and Track<\/title>\n<meta name=\"description\" content=\"Message &quot;Pb Button&quot; or &quot;DS2422&quot; or &quot;No Button&quot; Support Plug and Track\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.plugandtrack.com\/en\/thermotrack-pc-en\/troubleshooting\/message-pb-button-ds2422-no-button-when-missionning-or-reading\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Message &quot;Pb Button&quot; 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