Menu: Settings -> Equipment<\/h2>\n\n- Choose an Equipment<\/li>\n
- Press the “Alarms” button<\/li>\n
- Select from the list the users to be notified and how.<\/li>\n<\/ul>\n
![\"\"](\"https:\/\/support.plugandtrack.com\/wp-content\/uploads\/2021\/10\/2024-05-17-14_53_27-Thermotrack-Webserve.png\")
<\/p>\n
Settings menu –> Users<\/h2>\n\n- Select a user<\/li>\n
- Press the “Responsibilities” button<\/li>\n
- Select equipment and how alarms are to be sent<\/li>\n
![\"webserve](\"https:\/\/support.plugandtrack.com\/wp-content\/uploads\/2021\/10\/Responsabilit-notifications.png\")
Tick the box corresponding to the equipment you want.<\/li>\n<\/ul>\nAlarm transmission modes<\/h2>\nSend by Email<\/h3>\n
The person’s e-mail address must be entered in the user file<\/a>. Emails are sent by our servers.<\/p>\nSend by SMS<\/h3>\n
The cell phone number must be entered in the user file<\/a>.
\nSending SMS messages consumes credits. Check your credit balance in your customer account.<\/p>\nSend by WhatsApp<\/h3>\n
The cell phone number must be entered in the user file<\/a>.
\nSending WhatsApp messages consumes credits, at the same rate as SMS<\/strong>. SMS and WhatsApp credits are shared: they draw from the same balance.
\n\u26a0\ufe0f Your account must have sufficient credits for WhatsApp notifications to work.<\/strong><\/p>\nSend by Pop Up<\/h3>\n
You can display audible and visual alarms on several PCs. Simply install the TTW Pop Up Client software<\/a> and enter the login and password of the Thermotrack Webserve user who is to receive the Pop Up alarms.
\n![\"\"](\"https:\/\/support.plugandtrack.com\/wp-content\/uploads\/2021\/10\/TTW-Popup-Client-000044.png\")
<\/p>\nNotifications on cell phones (iPhone and Android)<\/h3>\n\n- In the Responsibilities screen, check the “Webserve Notifications” boxes<\/li>\n
- Download the “Notification Webserve” application on Google Play or the App Store<\/li>\n
- Open the application and enter the same login and password you use on your computer<\/li>\n<\/ul>\n
![\"\"](\"https:\/\/support.plugandtrack.com\/wp-content\/uploads\/2021\/10\/Download_on_the_App_Store_Badge_US-UK_RGB_blk_092917.png\")
<\/a>![\"\"](\"https:\/\/support.plugandtrack.com\/wp-content\/uploads\/2021\/10\/google-play-badge.png\")
<\/a><\/p>\nCascading alarms<\/h2>\n
If you specify an alarm reminder frequency, messages can be sent to a first person, then a second, then a third if the alarm is not closed after the reminder delay.
\n![\"\"](\"https:\/\/support.plugandtrack.com\/wp-content\/uploads\/2021\/10\/2024-05-17-15_01_35-Thermotrack-Webserve.png\")
\nNote: A maximum of 5 reminders is possible. After that, people no longer receive messages.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"There are two ways to set up alarm dispatch From the Equipment settings, you choose which Users to notify From a user’s settings, you choose which equipment to associate with them Menu: Settings -> Equipment Choose an Equipment Press the “Alarms” button Select from the list the users to be…<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[49],"ht-kb-tag":[],"class_list":["post-795","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-use-of-thermotrack-webserve"],"yoast_head":"\n
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<\/p>\n
Settings menu –> Users<\/h2>\n\n- Select a user<\/li>\n
- Press the “Responsibilities” button<\/li>\n
- Select equipment and how alarms are to be sent<\/li>\n
- Tick the box corresponding to the equipment you want.<\/li>\n<\/ul>\n
Alarm transmission modes<\/h2>\nSend by Email<\/h3>\n
The person’s e-mail address must be entered in the user file<\/a>. Emails are sent by our servers.<\/p>\nSend by SMS<\/h3>\n
The cell phone number must be entered in the user file<\/a>.
\nSending SMS messages consumes credits. Check your credit balance in your customer account.<\/p>\nSend by WhatsApp<\/h3>\n
The cell phone number must be entered in the user file<\/a>.
\nSending WhatsApp messages consumes credits, at the same rate as SMS<\/strong>. SMS and WhatsApp credits are shared: they draw from the same balance.
\n\u26a0\ufe0f Your account must have sufficient credits for WhatsApp notifications to work.<\/strong><\/p>\nSend by Pop Up<\/h3>\n
You can display audible and visual alarms on several PCs. Simply install the TTW Pop Up Client software<\/a> and enter the login and password of the Thermotrack Webserve user who is to receive the Pop Up alarms.
\n<\/p>\nNotifications on cell phones (iPhone and Android)<\/h3>\n\n- In the Responsibilities screen, check the “Webserve Notifications” boxes<\/li>\n
- Download the “Notification Webserve” application on Google Play or the App Store<\/li>\n
- Open the application and enter the same login and password you use on your computer<\/li>\n<\/ul>\n
<\/a><\/a><\/p>\nCascading alarms<\/h2>\n
If you specify an alarm reminder frequency, messages can be sent to a first person, then a second, then a third if the alarm is not closed after the reminder delay.
\n
\nNote: A maximum of 5 reminders is possible. After that, people no longer receive messages.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"There are two ways to set up alarm dispatch From the Equipment settings, you choose which Users to notify From a user’s settings, you choose which equipment to associate with them Menu: Settings -> Equipment Choose an Equipment Press the “Alarms” button Select from the list the users to be…<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[49],"ht-kb-tag":[],"class_list":["post-795","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-use-of-thermotrack-webserve"],"yoast_head":"\n
How do I configure alarm dispatch settings? Support Plug and Track<\/title>\n<meta name=\"description\" content=\"How do I configure alarm dispatch settings? Support Plug and Track\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.plugandtrack.com\/en\/thermotrack-webserve-en\/use-of-thermotrack-webserve\/alarm-sending-settings\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I configure alarm dispatch settings?\" \/>\n<meta property=\"og:description\" content=\"How do I configure alarm dispatch settings? 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Tick the box corresponding to the equipment you want.<\/li>\n<\/ul>\nAlarm transmission modes<\/h2>\nSend by Email<\/h3>\n
The person’s e-mail address must be entered in the user file<\/a>. Emails are sent by our servers.<\/p>\n The cell phone number must be entered in the user file<\/a>. The cell phone number must be entered in the user file<\/a>. You can display audible and visual alarms on several PCs. Simply install the TTW Pop Up Client software<\/a> and enter the login and password of the Thermotrack Webserve user who is to receive the Pop Up alarms. If you specify an alarm reminder frequency, messages can be sent to a first person, then a second, then a third if the alarm is not closed after the reminder delay. There are two ways to set up alarm dispatch From the Equipment settings, you choose which Users to notify From a user’s settings, you choose which equipment to associate with them Menu: Settings -> Equipment Choose an Equipment Press the “Alarms” button Select from the list the users to be…<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[49],"ht-kb-tag":[],"class_list":["post-795","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-use-of-thermotrack-webserve"],"yoast_head":"\nSend by SMS<\/h3>\n
\nSending SMS messages consumes credits. Check your credit balance in your customer account.<\/p>\nSend by WhatsApp<\/h3>\n
\nSending WhatsApp messages consumes credits, at the same rate as SMS<\/strong>. SMS and WhatsApp credits are shared: they draw from the same balance.
\n\u26a0\ufe0f Your account must have sufficient credits for WhatsApp notifications to work.<\/strong><\/p>\nSend by Pop Up<\/h3>\n
\n<\/p>\nNotifications on cell phones (iPhone and Android)<\/h3>\n
\n
<\/a><\/a><\/p>\nCascading alarms<\/h2>\n
\n
\nNote: A maximum of 5 reminders is possible. After that, people no longer receive messages.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"