{"id":1558,"date":"2025-02-07T09:13:27","date_gmt":"2025-02-07T08:13:27","guid":{"rendered":"https:\/\/support.plugandtrack.com\/?post_type=ht_kb&p=1558"},"modified":"2026-04-16T12:13:21","modified_gmt":"2026-04-16T10:13:21","slug":"erreur-adaptateur-a-louverture-de-thermotrack-pc","status":"publish","type":"ht_kb","link":"https:\/\/support.plugandtrack.com\/fr\/thermotrack-pc\/notes-techniques-ttpc\/erreur-adaptateur-a-louverture-de-thermotrack-pc\/","title":{"rendered":"Pourquoi ai-je une erreur adaptateur \u00e0 l’ouverture de Thermotrack PC?"},"content":{"rendered":"

Si vous avez un message d’erreur \u00ab\u00a0vous n’avez pas branch\u00e9 votre adaptateur\u00a0\u00bb \u00e0 l’ouverture de thermotrack PC, proc\u00e9dez aux v\u00e9rifications suivantes<\/p>\n

V\u00e9rification de l\u2019adaptateur USB bleu<\/h2>\n
    \n
  1. Fermez Thermotrack PC<\/li>\n
  2. Branchez l’adaptateur USB bleu uniquement (d\u00e9branchez le c\u00e2ble noir)<\/li>\n
  3. Ouvrez Thermotrack PC<\/li>\n<\/ol>\n
      \n
    • Si Thermotrack PC s\u2019ouvre en version compl\u00e8te, votre lecteur est OK. Passez \u00e0 la v\u00e9rification du c\u00e2ble noir<\/li>\n
    • Si\u00a0 vous avez toujours le m\u00eame message, v\u00e9rifiez que les Drivers sont bien install\u00e9s (voir au dernier paragraphe de cet article). Si es pilotes sont bien install\u00e9s, alors votre adaptateur USB blue est d\u00e9faillant. Il faut le remplacer<\/li>\n<\/ul>\n

      V\u00e9rification du c\u00e2ble<\/h2>\n
        \n
      1. Fermer Thermotrack PC<\/li>\n
      2. Branchez le c\u00e2ble noir sur l\u2019adaptateur USB Bleu. (sans branchez de Thermo Bouton)<\/li>\n
      3. Ouvrez Thermotrack PC<\/li>\n<\/ol>\n

        Si Thermotrack PC s\u2019ouvre en version compl\u00e8te, votre lecteur et le c\u00e2ble noir sont OK. . Passez \u00e0 la v\u00e9rification du Thermo Bouton<\/p>\n

        Si\u00a0 vous avez toujours le m\u00eam message, votre c\u00e2ble noir est d\u00e9faillant, il faut le remplacer<\/p>\n

        V\u00e9rification du Thermo Bouton<\/h2>\n
          \n
        1. Fermer Thermotrack PC<\/li>\n
        2. Branchez le c\u00e2ble noir sur l\u2019adaptateur USB Bleu, sans brancher de Thermo Bouton<\/li>\n
        3. Ouvrez Thermotrack PC<\/li>\n
        4. Effectuez la rel\u00e8ve d\u2019un Thermo Bouton<\/li>\n
        5. Si la fen\u00eatre de lecture s\u2019affiche, l\u2019ensemble est OK<\/li>\n
        6. Si un message de type \u00ab\u00a0DS2422\u00a0\u00bb ou \u00ab\u00a0No Adapter\u00a0\u00bb s\u2019affiche, ce Thermo Bouton est d\u00e9faillant, il faut le remplacer. Testez avec d\u2019autres Thermo Bouton pour confirmer<\/li>\n<\/ol>\n

          Comment v\u00e9rifier l\u2019installation des Drivers<\/h2>\n
            \n
          1. Allez dans le r\u00e9pertoire C:\\Program Files (x86)\\PROGES-PLUS\\ThermoTrack<\/li>\n
          2. Allez dans le r\u00e9pertoire de la derni\u00e8re version install\u00e9e (V8 ou V9)<\/li>\n
          3. Puis dans le r\u00e9pertoire \\ax\\drivers\\64bits<\/li>\n
          4. Ex\u00e9cutez le fichier install_1_wire_drivers_x64_v405.msi<\/li>\n<\/ol>\n
              \n
            • Si vous avez un message \u00ab r\u00e9parer \u00bb les drivers sont correctement install\u00e9s. Il n’est pas n\u00e9cessaire de les r\u00e9parer<\/li>\n
            • Si vous avez un message \u00ab\u00a0installer\u00a0\u00bb, proc\u00e9dez \u00e0 l\u2019installation<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

              Si vous avez un message d’erreur \u00ab\u00a0vous n’avez pas branch\u00e9 votre adaptateur\u00a0\u00bb \u00e0 l’ouverture de thermotrack PC, proc\u00e9dez aux v\u00e9rifications suivantes V\u00e9rification de l\u2019adaptateur USB bleu Fermez Thermotrack PC Branchez l’adaptateur USB bleu uniquement (d\u00e9branchez le c\u00e2ble noir) Ouvrez Thermotrack PC Si Thermotrack PC s\u2019ouvre en version compl\u00e8te, votre lecteur…<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[44],"ht-kb-tag":[],"class_list":["post-1558","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-notes-techniques-ttpc"],"yoast_head":"\nPourquoi ai-je une erreur adaptateur \u00e0 l'ouverture de Thermotrack PC? Support Plug and Track<\/title>\n<meta name=\"description\" content=\"Pourquoi ai-je une erreur adaptateur \u00e0 l'ouverture de Thermotrack PC? 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