Error message
When programming or reading a thermobutton, you get a message like this
Unable to open file <C:\ProgramData\Proges-Plus\Thermotrack\V..\Thermobouton\xxxx.xx>
System error details:
Access denied.
Solution
Ask your IT department to give you write access to the Thermotrack PC database, which by default is located in :
- V9 : C:\ProgramData\Proges-Plus\Thermotrack\V9\Thermobouton
- V8 : C:\ProgramData\Proges-Plus\Thermotrack\V8\Thermobouton
- V7 : C:\ProgramData\Proges-Plus\Thermotrack\V7\Thermobouton
