What are the requirements to install Thermotrack PC? Thermotrack PC To install and run Thermotrack PC, you need the following Physical machine (no virtual) Windows 7, 10 or 11 64-bit...
How can I get my access code ? Thermotrack PC I need a licence code, or I have lost my access code. Thermotrack PC opens the demo version. Plug the...
Why am I getting an access denied error? Thermotrack PC Error message When programming or reading a thermobutton, you get a message like this Unable to open file <C:\ProgramData\Proges-Plus\Thermotrack\V..\Thermobouton\xxxx.xx> System...
Why do I get an error when missioning a Thermo Button? Thermotrack PC Message When missioning a Button, you get the following message : This is a problem of rights in the data...
Why is my adapter not being detected? Thermotrack PC Message : When opening the software, you get the following message “You have not plugged your reader” and the software...
What does the message “Pb Button” or “DS2422” or “No Button” mean? Thermotrack PC Message When missionning or reading a Button, the message “Pb Button” or “DS2422” or “No Button” is displayed. There is...
Why does the driver need to be installed at each start of Thermotrack PC? Thermotrack PC Message Each time you start Thermotrack PC, the following window appears This is due to access restriction in the program...
Java installation when opening Thermotrack PC Thermotrack PC Message When starting Thermotrack PC, a message asks you to install JAVA. Solution Donwload the 32 bits free version...
Why do I get an error when reading a button or opening an archive? Thermotrack PC Message This error window is displayed when downloading a Button or when opening an archive. This is due a a...
How do I find my reader serial number? Thermotrack PC 1) If you don’t have a license or are using a demo version Plug in your reader and open Thermotrack...