Message:

You have a Solo version and your Thermo or Hygro Button no longer works. You’ve bought a new Button and the software won’t let you use it.

You have a Cinco version and one of your Thermo or Hygro Buttons no longer works. You’ve bought a new Button and the software won’t let you use it.

A message appears: This version can only use 1 (or 5) Button(s)

Solution:

Download file

https://thermobouton.fr/ftp/plugandtrack/Tools/SNDEMO-Reset.EXE

Then run the file to launch the program installation:

1. Choose your language and click on “OK”.
2. Click on “Next”. The program will then be installed.
3. Click on “Finish
4. When the utility is launched, the following window will appear:
5. The program detects the version of Thermotrack PC installed on your computer.
6. Then click on the “Reset” button
7. Close program