Acces denied (TBO Link or TBWeb Link)

Error message

When programming or reading a Thermo button, you can get such a message :

Impossible d’ouvrir le fichier <C:\ProgramData\Proges-Plus\TBO_ Link\xxxx.xx>

Détail de l’erreur système :

Access denied

Impossible d’ouvrir le fichier <C:\ProgramData\Proges-Plus\TBWeb_ Link\xxxx.xx>

Détail de l’erreur système :

Access denied

Solution

Ask your IT department to give you rights in the Thermotrack PC database. It is by default located in :

  • For TBO Link: C:\ProgramData\Proges-Plus\TBO_Link
  • For TBWeb Link : C:\ProgramData\Proges-Plus\TBWeb Link
Updated on 21/04/2023
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