• Java with Thermotrack PC ?

    Java is required for Thermotrack PC. You can use any version of JAVA or OPEN JDK. In all cases, you must use a 32-bit version (even if your PC is 64-bit). Thermotrack PC will install OPEN JDK from Amazon Coreto. If you wish to use JAVA, you can download the…

  • How to get a Thermotrack-Webserve account?

    You’re a new customer and just starting to install Thermotrack-Webserve. If you have not yet received your login details, please complete the form below. You will receive your login details as soon as your account has been validated.  

  • Thermo and Hygro calibration Knobs

    Thermo Track PC’s calibration module can be used to correct the temperature data of a Button or Hygro Button. License The calibration module is subject to the purchase of an additional license. Please contact your distributor for more information. The module is installed with your Thermo Track software. Simply activate…

  • How to reset a Sensor Net connect

    Reset a Sensor Net Connect will restore the default settings. To do so, follow the instructions below: Open the top lid Unplug the Ethernet cable (if Ethernet cabled version) Connect the 2 pins together using a paper clip Power the Sensor Net Connect again Keep the 2 pins connected together…

  • Installation of a siren

    Installation Connect the siren to a 230V power supply. Connect the RJ12 cable to a free port on a Sensor Net Connect. You can use an extension cable of 3, 10 or 25 meters. The Siren can be connected to any Sensor Net Connect, even if it is located on…

  • How do I read a Thermo Button with Thermotrack PC?

    Press the ‘Relève’ icon and place a Button on the player. You have access to : tabs: Status, Alarms, Temperatures, Curve and Notepad action buttons: “Sterilize / Pasteurize”, “Stop mission”, “Archive”, “Export”, “Print” and “Close”. Status : Thermotrack displays the following information: Button serial number Button type Resolution chosen for…

  • Linking a FoxNet recorder to another Controller

    If you want to link a FoxNet recorder to another Controller (e.g. a closer one), you must first disassociate it from the Controller to which it is currently connected. Use the “Manage FoxNet” menu in the Network Elements menu and proceed to unbundle. We’ll have to wait for FoxNet to…

  • Installing Net Device Manager

    Prerequisites Net Device Manager must be installed on a Windows machine: On a physical or virtual machine, not dedicated Running Windows 7 or higher, including Windows Server Operating 24/7 with sleep mode disabled On the same network as the FoxNet or Sensor Net Connect In the case of a subnet…

  • Get a Thermotrack-Online account

    To use Thermotrack Online, you must have an account for your company. If you have purchased a Thermotrack-Online license, request an account by sending an email to sales@proges.com You will then receive your login by email. If you want to test Thermotrack-Online, you can use the demo account (login and…

  • Access denied

    Error message When programming or reading a thermobutton, you get a message like this Unable to open file <C:\ProgramData\Proges-Plus\Thermotrack\V..\Thermobouton\xxxx.xx> System error details: Access denied. Solution Ask your IT department to give you write access to the Thermotrack PC database, which by default is located in : V9 : C:\ProgramData\Proges-Plus\Thermotrack\V9\Thermobouton V8…